Open Steam in your browser and look for your profile. When you've found your profile, copy the URL, go to http://steamid.co and paste your profile link. The website will automatically calculate the Steam ID of your profile. The right Steam ID is the one that contains 17 digits numbers and no letters.
First make sure that your PC meets the minimum requirements and that your graphic card driver is up to date.
If it is, please try to completely uninstall the game from your PC’s control panel, and then reboot your computer, download and reinstall the latest version available. If the problem still persists after reinstalling, contact our Customer Support by sending a ticket.
This problem may occur when several applications are running simultaneously. Please make sure you have no other instances of the game running as it is usually what causes this issue. You can use your PC’s Task Manager to end the game process if closing through the menu won’t work.
First try using lower video settings by going into your game settings and trying lowering the graphic details. If that doesn’t help and you still cannot complete what you are asked to do. Please contact our Customer Support Team by creating a ticket.
Today is not Maintenance day, but the launcher keep saying the game is under maintenance. There are a few solution that could help resolve your issue. You may try to troubleshoot by attempting each solution proposed in the same order.
Right click the launcher icon and select "Run as Administrator".
In your Windows Firewall, add an exception for "PublicLauncher.exe". Try to run the game as administrator.
If you are the owner of a Router, add an exception for "PublicLauncher.exe". Try to run the game as administrator.
If all solution proposed above failed, you may contact our customer support for extra help. We will be pleased to assist you in troubleshooting your issue.