Logo_beta-f64e62b463c7f6f8b46ce398daa62d8d Mighty Quest for Epic Loot

Post Icon Error: Big Files

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Hotdawg333

Newbie

1 Posts

Joined 2013-07-10

December 24, 2013 12:27 (4 months ago)

There's an error when I launch the game where it says the following:


ERROR: Wrong version of bigFile detected... Please rebuild bigfiles
Expecting "Opal 2.0 BigFile I Data Version v0.195 I CVT 2 I CVANIM 1 I
CVMESH 3 I".


I looked into my "BigFiles" of the game and it said they were last updated in August since I am re-downloading the game after I uninstalled it. So what I think happened is that it didn't correctly download the BigFiles which is causing it to not load properly. I don't know how to force an update so I am not able to play for the time being.

I am in need of assistance


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High Roller

Ubi-Lhainiev

Customer Care (UBI)

1,746 Posts

Joined 2013-07-29

December 24, 2013 13:43 (4 months ago)

No problem Hotdawg!

Please create a ticket to our support department, so they can help you with this.

It would be helpful to attach your diag file as well, to speed up the process.

To access the MQEL Diagnostic Tool, please navigate to:
C:\Program Files (x86)\The Mighty Quest For Epic Loot\LauncherOnce there, launch the file "MQELDiagnostics.exe" and follow the onscreen instructions. It will generate a archive/zip and place it on your desktop. You will then need to attach that file to this ticket so our engineers can take a look.
To create a ticket, please follow this link: https://www.themightyquest.com/en/cs_tickets/new


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