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Post Icon cant authenticate error

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Sn00giep00

Newbie

1 Posts

Joined 2013-12-29

February 02, 2014 20:21 (3 months ago)

Same issue here. Ticket already created: 19139. Bought key off of Amazon, if that helps.

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High Roller

Ubi-Lhainiev

Customer Care (UBI)

1,746 Posts

Joined 2013-07-29

February 03, 2014 15:40 (3 months ago)

Hi All,

I am very sorry to hear you are experiencing this issue. Please note, the Support department is working their quickest to answer all of you, as soon as possible. Also, keep in mind that updating your ticket will make your ticket appear as "most recent" and you may be put back tot he bottom of the pile.

They will work your ticket as soon as its received.

Thanks so much for your patience.


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guest-CjULL2sC

Newbie

1 Posts

Joined 2014-02-28

February 28, 2014 07:12 (about 1 month ago)

If your having this issue, its because u had an account previous to open beta most likely, if your GEMS read N/A u need to make a new account...sorry guys


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High Roller

Ubi-Lhainiev

Customer Care (UBI)

1,746 Posts

Joined 2013-07-29

February 28, 2014 16:08 (about 1 month ago)

You can create an account, but Support is able to resolve the authentication issues now, so please feel free to contact them: https://www.themightyquest.com/en/cs_tickets/new

Please note, they are experiencing a higher number of inquiries at the moment, so your wait time maybe delayed.


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