Logo_launch_secondary-b91d8695efae6663bd7fb44ceec5c0f8 Mighty Quest for Epic Loot

Post Icon Minimum Requirments bug?

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guest-dLX8v0IF

Peasant

4 Posts

Joined 2014-03-03

March 05, 2014 17:25 (12 months ago)

hi. i started playing your game on my mother's pc since i wasnt home and i liked it very much, but now i got home and i installed it on my pc and i cant run. My pc is better then my mom's laptop and i also checked system requirments for this game and i pass all the requirments. why cant i run it, and what can i do?

here are the prints and my harware:

Attached Thumbnails

Forum_thumb_4964db9b6abf07f472d3367b317119da70e329a1 Forum_thumb_4f553e58654e96cf424974be6b770e337277d2dd
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guest-y9dv5JQG

Peasant

3 Posts

Joined 2014-03-05

March 05, 2014 17:41 (12 months ago)

i HAVE THE SAME BUG PLEASE HELP US!


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guest-O7qmUrIG

Peasant

1 Posts

Joined 2014-03-05

March 05, 2014 18:02 (12 months ago)

im having the same problem


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guest-vAVuHL8G

Peasant

1 Posts

Joined 2014-03-05

March 05, 2014 19:52 (12 months ago)

i HAVE THE SAME PROBLEM HELP


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stefan29903

Peasant

1 Posts

Joined 2014-03-05

March 05, 2014 20:15 (12 months ago)

The same problem,help please!


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guest-dLX8v0IF

Peasant

4 Posts

Joined 2014-03-03

March 05, 2014 20:19 (12 months ago)

some official assistence .. anyone?...


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TheBlack_Mamba

Community Mgr (UBI)

424 Posts

Joined 2013-02-14

March 05, 2014 20:56 (12 months ago)

I would like to verify with all of you. Did you update your drivers to the latest version? If your hardware meets the minimum requirements, the drivers are usually at fault.

I've also notified our Lead Prog. He'll take a look into this. :)

last edited: March 05, 2014 20:58 (12 months ago)

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pdoubleya

Lead Prog. (UBI)

304 Posts

Joined 2012-09-12

March 05, 2014 21:01 (12 months ago)

Hi guys,

Sorry for this frustration. Normally the minimum requirements check doesn't lie. If you look in PublicLauncherXXX.txt in the logs folder, find where it says TaskCheckPCMinRequirements::entered and shortly after it should tell you the check that is failing. Can you paste that part of the log here please? Between TaskCheckPCMinRequirements::entered and TaskCheckPCMinRequirements::exited.

If you're not comfortable digging around log files, create a ticket and attach the output of MQELDiagnostics as you will be requested by a CS agent.

Cheers.


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kinderpowaa

Peasant

1 Posts

Joined 2014-02-28

March 05, 2014 21:21 (12 months ago)

it s write

[03.04.14 14:22:41.974][Verbose]TaskCheckPCMinRequirements::entered
[03.04.14 14:22:41.974][Verbose]Loading requirement flags from disk
[03.04.14 14:22:42.036][Verbose]Adapter 0 test start
[03.04.14 14:22:42.036][Verbose]Render target NULL not supported
[03.04.14 14:22:42.036][Verbose]INTZ and RAWZ not supported
[03.04.14 14:22:42.036][Verbose]Adapter 0 doesn't meet the minimum requirement
[03.04.14 14:22:42.094][Verbose][Javascript]showMessageBox
[03.04.14 14:22:43.793][Verbose]TaskCheckPCMinRequirements::exited


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guest-dLX8v0IF

Peasant

4 Posts

Joined 2014-03-03

March 05, 2014 21:25 (12 months ago)

Quote | pdoubleya posted on Mar 05 2014 09:01 PM UTC

Hi guys,

Sorry for this frustration. Normally the minimum requirements check doesn't lie. If you look in PublicLauncherXXX.txt in the logs folder, find where it says TaskCheckPCMinRequirements::entered and shortly after it should tell you the check that is failing. Can you paste that part of the log here please? Between TaskCheckPCMinRequirements::entered and TaskCheckPCMinRequirements::exited.

If you're not comfortable digging around log files, create a ticket and attach the output of MQELDiagnostics as you will be requested by a CS agent.

Cheers.

here:

spoiler: SHOW

[03.05.14 19:10:16.072][Verbose]Launcher Start
[03.05.14 19:10:16.074][Verbose]Connected to Steam: TRUE
[03.05.14 19:10:16.074][Verbose]Loading Installed Game Packages Info
[03.05.14 19:10:16.075][Verbose]Loaded Installed Game Packages Info
[03.05.14 19:10:16.107][Warning]Cannot load image ..\LauncherData\Background.png! Corrupt?
[03.05.14 19:10:16.128][Verbose]Use default background image.
[03.05.14 19:10:16.164][Verbose]TaskInitWeb::entered
[03.05.14 19:10:16.339][Verbose]Loading page file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/The%20Mighty%20Quest%20For%20Epic%20Loot/Launcher/LocalLauncher/launcher.html
[03.05.14 19:10:16.643][Verbose][Javascript]init
[03.05.14 19:10:16.696][Verbose]Page load finished!
[03.05.14 19:10:16.697][Verbose]TaskInitWeb::exited
[03.05.14 19:10:16.697][Verbose]TaskConfigureNetwork::entered
[03.05.14 19:10:16.773][Verbose][Javascript]showProgressBar
[03.05.14 19:10:16.824][Verbose]TaskConfigureNetwork::exited
[03.05.14 19:10:16.824][Verbose]TaskCheckPCMinRequirements::entered
[03.05.14 19:10:16.824][Verbose]Loading requirement flags from disk
[03.05.14 19:10:16.974][Verbose]Adapter 0 test start
[03.05.14 19:10:16.974][Verbose]Render target NULL not supported
[03.05.14 19:10:16.974][Verbose]INTZ and RAWZ not supported
[03.05.14 19:10:16.974][Verbose]Adapter 0 doesn't meet the minimum requirement
[03.05.14 19:10:16.999][Verbose][Javascript]showMessageBox
[03.05.14 19:10:21.300][Verbose]TaskCheckPCMinRequirements::exited
[03.05.14 19:10:21.300][Verbose]TaskExit::entered
[03.05.14 19:10:21.308][Verbose]TaskExit::run
[03.05.14 19:10:36.014][Verbose]Launcher Start
[03.05.14 19:10:36.015][Verbose]Connected to Steam: TRUE
[03.05.14 19:10:36.015][Verbose]Loading Installed Game Packages Info
[03.05.14 19:10:36.016][Verbose]Loaded Installed Game Packages Info
[03.05.14 19:10:36.017][Warning]Cannot load image ..\LauncherData\Background.png! Corrupt?
[03.05.14 19:10:36.039][Verbose]Use default background image.
[03.05.14 19:10:36.076][Verbose]TaskInitWeb::entered
[03.05.14 19:10:36.138][Verbose]Loading page file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/The%20Mighty%20Quest%20For%20Epic%20Loot/Launcher/LocalLauncher/launcher.html
[03.05.14 19:10:36.318][Verbose][Javascript]init
[03.05.14 19:10:36.359][Verbose]Page load finished!
[03.05.14 19:10:36.359][Verbose]TaskInitWeb::exited
[03.05.14 19:10:36.359][Verbose]TaskConfigureNetwork::entered
[03.05.14 19:10:36.428][Verbose][Javascript]showProgressBar
[03.05.14 19:10:36.496][Verbose]TaskConfigureNetwork::exited
[03.05.14 19:10:36.496][Verbose]TaskCheckPCMinRequirements::entered
[03.05.14 19:10:36.497][Verbose]Loading requirement flags from disk
[03.05.14 19:10:36.533][Verbose]Adapter 0 test start
[03.05.14 19:10:36.533][Verbose]Render target NULL not supported
[03.05.14 19:10:36.533][Verbose]INTZ and RAWZ not supported
[03.05.14 19:10:36.533][Verbose]Adapter 0 doesn't meet the minimum requirement
[03.05.14 19:10:36.567][Verbose][Javascript]showMessageBox
[03.05.14 19:12:24.766][Verbose][Javascript]_triggerExitApplication
[03.05.14 19:12:24.766][Verbose]TaskCheckPCMinRequirements::exited
[03.05.14 19:12:24.766][Verbose]TaskExit::entered
[03.05.14 19:12:24.775][Verbose]TaskExit::run
[03.05.14 19:12:24.813][Verbose][Javascript]showProgressBar
[03.05.14 19:16:48.376][Verbose]Launcher Start
[03.05.14 19:16:48.378][Verbose]Connected to Steam: TRUE
[03.05.14 19:16:48.378][Verbose]Loading Installed Game Packages Info
[03.05.14 19:16:48.379][Verbose]Loaded Installed Game Packages Info
[03.05.14 19:16:48.380][Warning]Cannot load image ..\LauncherData\Background.png! Corrupt?
[03.05.14 19:16:48.402][Verbose]Use default background image.
[03.05.14 19:16:48.452][Verbose]TaskInitWeb::entered
[03.05.14 19:16:48.520][Verbose]Loading page file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/The%20Mighty%20Quest%20For%20Epic%20Loot/Launcher/LocalLauncher/launcher.html
[03.05.14 19:16:48.748][Verbose][Javascript]init
[03.05.14 19:16:48.803][Verbose]Page load finished!
[03.05.14 19:16:48.803][Verbose]TaskInitWeb::exited
[03.05.14 19:16:48.803][Verbose]TaskConfigureNetwork::entered
[03.05.14 19:16:48.883][Verbose][Javascript]showProgressBar
[03.05.14 19:16:48.944][Verbose]TaskConfigureNetwork::exited
[03.05.14 19:16:48.944][Verbose]TaskCheckPCMinRequirements::entered
[03.05.14 19:16:48.944][Verbose]Loading requirement flags from disk
[03.05.14 19:16:48.978][Verbose]Adapter 0 test start
[03.05.14 19:16:48.978][Verbose]Render target NULL not supported
[03.05.14 19:16:48.978][Verbose]INTZ and RAWZ not supported
[03.05.14 19:16:48.978][Verbose]Adapter 0 doesn't meet the minimum requirement
[03.05.14 19:16:48.999][Verbose][Javascript]showMessageBox
[03.05.14 19:16:50.104][Verbose]TaskCheckPCMinRequirements::exited
[03.05.14 19:16:50.104][Verbose]TaskExit::entered
[03.05.14 19:16:50.113][Verbose]TaskExit::run
[03.05.14 19:17:06.092][Verbose]Launcher Start
[03.05.14 19:17:06.093][Verbose]Connected to Steam: TRUE
[03.05.14 19:17:06.094][Verbose]Loading Installed Game Packages Info
[03.05.14 19:17:06.094][Verbose]Loaded Installed Game Packages Info
[03.05.14 19:17:06.096][Warning]Cannot load image ..\LauncherData\Background.png! Corrupt?
[03.05.14 19:17:06.116][Verbose]Use default background image.
[03.05.14 19:17:06.155][Verbose]TaskInitWeb::entered
[03.05.14 19:17:06.223][Verbose]Loading page file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/The%20Mighty%20Quest%20For%20Epic%20Loot/Launcher/LocalLauncher/launcher.html
[03.05.14 19:17:06.414][Verbose][Javascript]init
[03.05.14 19:17:06.459][Verbose]Page load finished!
[03.05.14 19:17:06.459][Verbose]TaskInitWeb::exited
[03.05.14 19:17:06.459][Verbose]TaskConfigureNetwork::entered
[03.05.14 19:17:06.565][Verbose][Javascript]showProgressBar
[03.05.14 19:17:06.601][Verbose]TaskConfigureNetwork::exited
[03.05.14 19:17:06.601][Verbose]TaskCheckPCMinRequirements::entered
[03.05.14 19:17:06.601][Verbose]Loading requirement flags from disk
[03.05.14 19:17:06.632][Verbose]Adapter 0 test start
[03.05.14 19:17:06.632][Verbose]Render target NULL not supported
[03.05.14 19:17:06.632][Verbose]INTZ and RAWZ not supported
[03.05.14 19:17:06.632][Verbose]Adapter 0 doesn't meet the minimum requirement
[03.05.14 19:17:06.655][Verbose][Javascript]showMessageBox
[03.05.14 19:42:48.353][Verbose]TaskCheckPCMinRequirements::exited
[03.05.14 19:42:48.353][Verbose]TaskExit::entered
[03.05.14 19:42:48.396][Verbose]TaskExit::run
[03.05.14 22:19:28.384][Verbose]Launcher Start
[03.05.14 22:19:28.394][Verbose]Connected to Steam: TRUE
[03.05.14 22:19:28.395][Verbose]Loading Installed Game Packages Info
[03.05.14 22:19:28.404][Verbose]Loaded Installed Game Packages Info
[03.05.14 22:19:28.428][Warning]Cannot load image ..\LauncherData\Background.png! Corrupt?
[03.05.14 22:19:28.464][Verbose]Use default background image.
[03.05.14 22:19:28.508][Verbose]TaskInitWeb::entered
[03.05.14 22:19:28.803][Verbose]Loading page file:///C:/Program%20Files%20(x86)/Steam/steamapps/common/The%20Mighty%20Quest%20For%20Epic%20Loot/Launcher/LocalLauncher/launcher.html
[03.05.14 22:19:29.393][Verbose][Javascript]init
[03.05.14 22:19:29.547][Verbose]Page load finished!
[03.05.14 22:19:29.547][Verbose]TaskInitWeb::exited
[03.05.14 22:19:29.547][Verbose]TaskConfigureNetwork::entered
[03.05.14 22:19:29.593][Verbose][Javascript]showProgressBar
[03.05.14 22:19:29.672][Verbose]TaskConfigureNetwork::exited
[03.05.14 22:19:29.672][Verbose]TaskCheckPCMinRequirements::entered
[03.05.14 22:19:29.672][Verbose]Loading requirement flags from disk
[03.05.14 22:19:29.885][Verbose]Adapter 0 test start
[03.05.14 22:19:29.885][Verbose]Render target NULL not supported
[03.05.14 22:19:29.885][Verbose]INTZ and RAWZ not supported
[03.05.14 22:19:29.885][Verbose]Adapter 0 doesn't meet the minimum requirement
[03.05.14 22:19:29.907][Verbose][Javascript]showMessageBox
[03.05.14 22:19:34.209][Verbose]TaskCheckPCMinRequirements::exited
[03.05.14 22:19:34.209][Verbose]TaskExit::entered
[03.05.14 22:19:34.218][Verbose]TaskExit::run

my drivers are all up to date..

last edited: March 05, 2014 21:27 (12 months ago)

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